Nature’s Variety Expands Recall Of Chicken Formula and Organic Chicken Formula Raw Frozen Diet for Dogs and Cats

Important Food Safety Update
Nature's Variety News - March 8, 2010
Dear Friends,

Today Nature’s Variety is announcing that out of an abundance of caution, we are voluntarily recalling all Chicken Formula and Organic Chicken Formula products with a “Best If Used By” date on or before 2/5/11.

Nature’s Variety has received new test results from an outside facility that indicate that Chicken Formula Raw Frozen Diet with the "Best If Used By" date of 10/29/10 and Chicken Formula Raw Frozen Diet with the "Best If Used By" date of 11/9/10 may be contaminated with Salmonella. Therefore, we are voluntarily recalling these date codes of product from the marketplace. Also, out of an abundance of caution, we are expanding our voluntary recall to include all Chicken Formula and Organic Chicken Formula Raw Frozen Diets for dogs and cats with any "Best If Used By" date on or before 2/5/11. We believe taking this action is an important and responsible step in order to reinforce your confidence and trust.

No other Raw Frozen Diets are involved in this expansion other than chicken, and no other Nature’s Variety products are involved.

The products included in this expanded recall are any Chicken Formula or Organic Chicken Formula Raw Frozen Diet with a "Best If Used By" date on or before 2/5/11, including:

UPC#7 69949 60130 2 – Chicken Formula 3 lb medallions
UPC#7 69949 60120 3 – Chicken Formula 6 lb patties
UPC#7 69949 60121 0 – Chicken Formula 2 lb single chubs
UPC#7 69949 50121 3 – Chicken Formula 12 lb retail display case of chubs
UPC#7 69949 60137 1 – Organic Chicken Formula 3 lb medallions
UPC#7 69949 60127 2 – Organic Chicken Formula 6 lb patties
The "Best If Used By" date is located on the back of the package above the safe handling instructions.

If you have purchased one of the affected products, please return the unopened product to your local retail store to receive a complete refund, or to exchange it for another variety. If your package has been opened, please dispose of the raw food in a safe manner by securing it in a covered trash receptacle. Then, bring your receipt (or the empty package in a sealed bag) to your local retailer for a complete refund or replacement.

As you may know, Nature’s Variety now uses High Pressure Pasteurization on our Raw Frozen Diets as a unique process to kill pathogenic bacteria through high-pressure, water-based technology. Having incorporated this state-of-the-art technology on our Freeze Dried Raw products in late 2009, we were able to confidently implement the process universally on all Raw Frozen Diets after the February 11, 2010 recall in order to further enhance food safety. Nature’s Variety also utilizes a test and hold protocol to ensure that all High Pressure Pasteurized Raw Frozen Diets test negative for harmful bacteria before being released for sale.

We believe replacing all raw frozen chicken products on the market with new raw frozen chicken products that use High Pressure Pasteurization is an important and responsible step in order to reinforce your confidence and trust. By recalling all raw frozen chicken products with "Best If Used By" dates on or before 2/5/11, we can provide our pet parents with new raw frozen chicken products that have been processed through High Pressure Pasteurization. Adopting High Pressure Pasteurization is an important step to ensure that our products meet the strictest quality and food safety standards.

Our commitment to you and your pets in the future is the same as it’s been in the past – to offer Raw Frozen Diets made from the highest quality ingredients, made in our own plant in the Midwest, by people who care deeply about pet nutrition, health, and happiness.


If you have additional questions, please call our dedicated Customer Care line 24 hours a day, 7 days a week at 800-374-3142.

Thank you for your loyalty and trust.

Warmly,

Reed Howlett
CEO, Nature's Variety

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Nature’s Variety Issues Nationwide Voluntary Recall On Raw Frozen Chicken Diets With A "Best If Used By" Date Of 11/10/10

Contributed by CPs Medical Group

Company Contact:
Jeff Dezen/JDPR
864-233-3376



FOR IMMEDIATE RELEASE – February 11, 2010 – Nature’s Variety has initiated a voluntary recall of their Chicken Formula Raw Frozen Diet for dogs and cats with a "Best If Used By" date of 11/10/10 because these products may be contaminated with Salmonella. The only products affected are limited to chicken medallions, patties, and chubs with a "Best If Used By" date of 11/10/10. No other Nature’s Variety products are affected.

The affected products are limited to the Nature’s Variety Chicken Formula Raw Frozen Diet packaged in the following forms:

3 lb chicken medallions (UPC# 7 69949 60130 2) with a "Best If Used By" date of 11/10/10
6 lb chicken patties (UPC# 7 69949 60120 3) with a "Best If Used By" date of 11/10/10
2 lb chicken chubs (UPC# 7 69949 60121 0) with a "Best If Used By" date of 11/10/10
The “Best If Used By” date is located on the back of the package above the safe handling instructions. The affected product was distributed through retail stores and internet sales in the United States, and in limited distribution in Canada.

If you are a consumer and have purchased one of the affected products, please return the unopened product to your retailer for a full refund or replacement. If your package has been opened, please dispose of the raw food in a safe manner by securing it in a covered trash receptacle. Then, bring your receipt (or the empty package in a sealed bag) to your local retailer for a full refund or replacement.

Nature’s Variety became aware of a potential problem after receiving a consumer complaint. Subsequent testing indicated that the lot code related to the consumer complaint tested negative for Salmonella. However, additional subsequent testing found the "Best If Used By" date of 11/10/10 to be contaminated with Salmonella.

No pet or human illnesses have been reported to date in connection with this lot code.

Reed Howlett, Nature’s Variety CEO, stated, "Because pet health and safety are our top priority, Nature’s Variety takes every step necessary to ensure the quality and safety of our products. In addition to our industry best manufacturing practices, and in an abundance of caution, all Nature’s Variety raw frozen products now will undergo a ‘test and hold’ period before being released for sale."

Salmonella can affect both humans and animals. Even though no illnesses have been reported, consumers should follow the Safe Handling Guidelines published on the Nature’s Variety package when disposing of the affected product. People handling raw frozen pet foods may become infected with Salmonella, especially if they have not followed the safe handling guidelines set forth by the company.

Healthy people infected with Salmonella may experience some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping, or fever. Although rare, Salmonella can result in more serious ailments including arterial infections, endocarditis (inflammation of the lining of the heart), arthritis, muscle pain, eye irritation, or urinary tract symptoms. Consumers exhibiting these signs after having contact with the affected product should contact their health care provider.

Pets with Salmonella infections may become lethargic and have diarrhea or bloody diarrhea, fever, or vomiting. Some pets may experience only a decreased appetite, fever, or abdominal pain. Infected, but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed any of the affected products and is experiencing any of these symptoms, please contact your veterinarian.

Consumers with additional questions can call our dedicated Customer Care line 24 hours a day,7 days a week at 800-374-3142. Or, consumers can email Nature’s Variety directly by visiting naturesvariety.com1.

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